We use USPS and UPS shipping methods for local and international orders. Rates are calculated based on the weight of the item plus packaging and ship-to address. International customers will be responsible for customs duties and taxes that may be applied to shipments entering their destination country. Shipping charges are non-refundable.

Field Gear America's Return Policy: Please read the following instructions very carefully to insure prompt service!

• All returns for exchanges and/or refunds must occur within15 days of receipt of merchandise. After 15 days, this policy becomes null and void.
• Returns may take up to two weeks to be processed through our Returns Department.
• The buyer is responsible for all return shipping charges.
• We will recharge the shipping fee for all packages returned to us due to an undeliverable address.

• Obvious Wear & Tear such as scratches or dents on any merchandise; tears and holes in pouches; scratches on sunglass and/or goggle lenses, etc.
• Dirt, sand, sun and/or water damage, etc.
• Protective Packaging or original packaging that has been defaced in any manner, or is absent upon return.
• Any defect, that we may consider under our sole discretion, that makes the merchandize "un-sellable".

Please include a check or cash in the amount of $8.00 for the handling and shipping fees (If three or more items are being exchanged, please include an additional $3.00 to your fees). If the monies are NOT included with the merchandise being returned for exchange, your credit card on file WILL be charged the required fees to process the exchange. Items being returned for exchanges MUST be in brand new, resalable condition as clearly stated above. If you return product that is not in its original condition as received, you will be charged a repackaging fee of up to 20% of the retail value of the product. Items returned in damaged/used condition will be rejected.

A refund will be remitted to you via your credit card account or via company check for the merchandise amount minus the original shipping and handling fees. If you had received FREE SHIPPING on your original order, you will be refunded the merchandise amount minus our shipping/handling costs. A refund confirmation email will be sent to you. Free promotional merchandise associated with your purchase must be included with your return, or we reserve the right to charge your credit card account for the full retail fee of the promotional item. All promotional items must be returned in original, brand-new condition as stated above.

If you are in receipt of an item that is defective, the item must be returned to us within 15 days of the buyer's receipt of defective merchandise. We DO NOT issue Call Tags. Once the item has been received and is, in fact, deemed defective by our Returns Department, a new item will be shipped out to you. You will not be charged a reshipment fee.

• The merchandise in its original, brand-new condition with all related paperwork and packaging.
• A copy of your order invoice.
• A short but precise note listing the reason(s) for the return and/or exchange.

For your protection, we recommend using a reputable carrier to ship and insure your package. Email us with the tracking number of the returned package. We are not responsible in any manner for lost or damaged merchandise that has been shipped to us. Please retain your shipping receipt. PLEASE SEND ALL RETURNS TO:

Field Gear America
3885 Carter Drive Unit 207
South San Francisco CA 94080

• Field Gear America reserves the right and will charge a restocking fee of 10% up to 20% of the retail value of any and all merchandise that is returned for a refund.
• All returned items sent back in used and/or damaged condition will be rejected and sent back to the buyer. If customers reject their return shipment (rejected due to ineligibility), Field Gear America reserves the right to liquidate the inventory and withhold credit.
• All sales are final on Close-out and Blow-out merchandise and all international orders. These items/orders are not eligible for return and/or exchange.
• All international orders are FINAL. No refund/exchange/cancellation will be allowed for international orders unless merchandize is defective or back-ordered.